Do I need to book, or can I just show up?
We recommend booking to secure a space before you visit. During the week, Tues-Fri you can normally call us in the morning to secure a same day booking. Saturdays & Sundays we recommend booking at least 1-2 days in advance. You can always call us on 0800 228 223 and ask how busy we are before you visit. Walk-ins are welcome if we have spaces available.
Can I bring my cat along to The Cat Lounge?
No, The Cat Lounge is a café for people :) Please bring your friends, not your pets.
What does it cost to visit the cats?
$12 for adults. $10 for students (with ID) $8 for kids & seniors. For a 1 hour session in with the cats & kittens. There is no door charge to just visit the café, if you're ONLY after a coffee or some lunch without spending time with the cats.
Can I adopt cats from your café?
No sorry. We spent a number of months handpicking the right cats for this environment. We have adopted them and this is their home. Cat shelters and rescues are often overloaded with cats and kittens who desperately need homes if you are looking for a new pet. Check out gutterkitties for cats and kittens available for adoption.
Are the cats friendly?
The Cat Lounge Cats have all been carefully chosen, to make sure they are comfortable living in an environment with a number of other cats and people. Yes! Our cats are extremely friendly and smoochy.
Am I allowed to pick up/hold/carry the cats?
Yes adult visitors are welcome to pick up the cats, all we ask is if the cat looks like it doesn't want to be picked up that you leave it be and find a different cat to cuddle. Children under 12 shouldnt pick up or carry the cats. Please see our 'kids rules' in the cafe when you arrive if you're bringing children with you.
Is it hygienic having cats in a café?
Our building is split in half down the middle and the cats side & kitchen/serving side are kept very seperate. Our food & drinks are prepared and served in a 100% cat free environment. We also have an A grade rating for food hygiene.
Will I be able to take my coffee or food through into the cat area?
You can take coffee and snacks through to the cats room but if you are wanting a larger meal we recommend you have that in the cafe area before or after your cat-time/booking.
Is there a minimum age to enter the cat area?
No, at this stage we want The Cat Lounge to be accessible to all ages. We do ask that all children are ACTIVELY supervised by a responsible adult at *ALL* times when in the cat area.
Will you be catering for different diets like vegetarian?
Yes! We serve a range of gluten free, vegan and vegetarian options.
What if a cat scratches me?
We have hand picked only the most friendly and placid cats to live in The Cat Lounge. We will also have a mobile vet nurse visiting regularly to keep their claws trimmed. In the unlikely event that a cat accidently scratches you, we have a selection of plasters onsite.
How long are we allowed in with the cats?
The minimum is a 1 hour session. You are welcome to book for more than 1 session if you like, providing we have availability. During weekdays IF we are fairly quiet we relax the session times so you may be able to stay longer.
How many cats do you have?
20 rescued cats that we adopted from Lonely Miaow
Can we add people to our booking at the last minute when we arrive.
If the number of visitors changes from what you have booked in, please contact us ASAP, preferably BEFORE you arrive. We limit our sessions to 20 people MAX at any time in with the cats and we do end up fully booked quite regularly. IF we have availability we can do this for you. But more often than not we are unable to accommodate last minute additions.
Can children go through to spend time with the cats without an adult?
No sorry. Any children under 12 must be accompanied by a responsible adult over the age of 18.
If you want to send us a message, or you wish to make a booking, get in contact with us and let us know how many people you are bringing and what time you plan to arrive.(Cafe) Tues-Sun: 9am - 5pm (Cats) Tues-Sun: 10am - 5pm Closed on Mondays.
You can also give us a call at0800 228 223